Hosting, Perfected.

An intelligent, interactive guide that guests love — effortless to create and easy to update. Answer questions before they're asked, enhance every stay, and save time while driving more 5-star reviews.

No credit card required

Simplify hosting

Why you need one

A digital platform that empowers vacation rental owners, hosts, and property managers to enhance the guest experience while reducing common questions.

Give guests an easy way to get their questions answered, freeing you up to spend more time doing the things you love.

🙌🏼 Get your life back

🚀 Delight your guests

Build excitement leading up to their stay and ensure that guests spend more of their time enjoying your place vs. figuring it out.

⭐️ Get more 5-star reviews

Guests routinely mention how much they like the clear and easy to follow digital instructions in their reviews.

Communicating rules is always a tricky slope - but having them in your guide will ensure that they are well understood.

🚭 Convey house rules

🔁 Repeat bookings

Make it easier for your guests to rebook your place. Turn every guest into a repeat customer.

You’ve spent countless hours tricking out your Airbnb. Ensure that your guests are aware of all that your property has to offer.

👀 Increase awareness

Guest manual compatible with airbnb, vrbo, booking.com, pricelabs, hostaway, ownerrez

Works with what you already use

Seamless OTA & PMS compatibility

Trusted by thousands of hosts from all around the world

Quick and easy

Get set up in minutes

Several comprehensive prebuilt templates for you to select from. Or enter in your existing House Manual, listing description, and photos to have our AI create a first draft for you.

1. Choose a template

Add, edit, drag to re-order, or delete sections. Choose from a large catalog of emojis. Use AI to do the writing for you. Preview to see what the Guest Manual looks like on your guests' devices.

2. Make it your own

Copy / paste the unique web link to your Guest Manual into the Listing Editor on the Airbnb app or website. Guests will automatically receive it 24-48 hours before check-in.

3. Auto share

Help guests, help themselves

Everything you need to know to reduce the to & fro.

Bursting with features

Useful by design

Guest Manual features

Writer's block? No problem. Provide a few details about your property and let the AI Assistant create a first draft for you. It's like magic.

✨ Jumpstart with AI

Lightning fast search gives your guests rapid access to information at their fingertips.

🔎 Search

Create on your desktop, laptop, tablet or phone. Prefer using a native mobile app? Download the Guest Manual iOS app.

📱 Multi device support

Live, local tips ensure that your guests are suggested places to go, things to do based on the time of their visit.

💖 Live recommendations

Property specific templates based on years of experience running top performing Airbnbs. For hosts, by hosts.

📚 Templates

Continous guest feedback outside of a guest review helps you better understand the amenities and features your guests love.

👍🏻 Guest feedback

See what others have done

Real world guest manuals

Jon & Cathy's Guest Manual

Click to see Jon & Cathy's Guest Manual for their place on Whidbey Island. Beautifully perched on top of a bluff with jawdropping 270 degree views, this Airbnb has it all.

Serenity on the Sound

Jennie's Guest Manual

Tap to see Jennie's Guest Manual for her log cabin in the mountains. Located close to the beautiful Bavarian inspired town of Leavenworth this cabin offers something for every season.

The Rustic Roost

Pierre's Guest Manual

Click to see Pierre's Guest Manual for his beautiful little apartment in San Francisco. Easy check in, close to everything, and so so cozy. The perfect weekend city getaway.

Pied-à-terre

Guests ❤️ it

Create your first Guest Manual. It only takes a few minutes.

  • “I manage 12 properties. Each one now has a Digital Guidebook in it. The amount of time I spend answering guest questions has gone way down freeing me up to spend most of my time looking for new properties to help manage.”

    Sienna (Property Manager)

  • “I can make live updates to the Guest Manual for my island vacation home from the comfort of my living room couch. How cool is that?”

    Janice (Superhost)

  • “Since making my Guest Manual live, I've been spending less time messaging my guests, yet I have consistently been getting 5 stars for communication from my guests.”

    Doug (Vacation Rental Owner)

  • “Enforcing a house rule is one of my least favorite things to do. Now I just point them to the section of the Guest Manual that clearly defines what they can and can't do.”

    Jason (VRBO Host)

  • “My Guest Manual has helped me keep my place in order and reduce my stress level.”

    Hayato (Host)

  • “Every time I would get a message from a guest on the Airbnb app, I would drop everything to answer it. When my kids reminded me that the same dinner table rules apply to me as it does them, it forced me to set up a Guest Manual and life has not been the same since.”

    Reya (Mom/Host)

  • “Now that I've replaced my physical binder, I constantly ask myself why I didn't do this sooner.”

    Alex (Airbnb Host)

Guest Manual Pricing

Plans

Choose the plan that best fits your needs.

Starter

Perfect for individual hosts looking to get their life back.

$9.99 USD/month

  • 1 Guest Manual

  • Jumpstart with AI

  • Prebuilt templates

  • Image and video support

  • Live recommendations

  • Email support

Pro

Ideal for hosts managing multiple properties or looking for some customization options.

$29.99 USD/month

  • All starter plan features

  • Up to 5 Guest Manuals

  • AI Assistant

  • Premium templates

  • Lightning fast search

  • Priority email support

Enterprise

For professional property managers and businesses with large portfolios.

Custom

  • All pro plan features

  • Unlimited properties

  • Custom templates

  • PMS integrations

  • Analytics dashboard

  • Phone and email support

Schedule a Consultation

Frequently asked questions

  • Airbnb creates an Arrival Guide for every incoming guest. It has a lot of useful but limited amount of information in it. The Guest Manual picks up from where the Arrival Guide leaves off by enabling hosts to provide valuable additional information that guests can interact with to make for a better stay.

  • While Canva, Word, and Powerpoint templates can be used to create a basic welcome guide, a specialized platform like Guest Manual offers search, live recommendations, easy updating, instant syncing, mobile optimization, and multiple (automatic) sharing options - features only made possible because Guest Manual is a platform, not a static document generation tool.

  • Because Guest Manual is AI-powered you can simply copy + paste the contents of your existing Welcome Guide / House Manual in to the Guest Manual creation flow and it will automatically incorporate it in to the Guest Manual that it generates.

  • Hosts can create the Guest Manual on any device they would like. We've found that laptops / desktops are better for initial setup while the iPhone/iPad app is great for on the go updates and sharing. Guests can also use any device to view and interact with the Guest Manual. It looks stunning on phones (Android and iOS), tablets (iPad, Android), Laptops (PC, Mac), and even large TV screens.

  • Live recommendations use the date / time the Guest Manual is accessed to make suggestions / recommendations based on the season, time of year, and events that are happening in your area. Think seasonal recommendations, specific holiday weekend recommendations, and even region, event specific recommendations.

  • This platform greatly simplifies the hosting experience by automating much of the manual effort involved in creating and maintaining a house manual. It gives Guests an opportunity to learn more about the property before they arrive and help them answer questions before they arise.

Contact us.

If you have any questions or comments, simply complete the contact form and we’ll get right back to you.

Made with ❤️ in Seattle, WA